Steinway Accessories & Apparel

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Returns & Exchanges

RETURNS & EXCHANGES

We gladly accept product returns or exchanges as long as the items are returned within 15 days from the date you received the order. It is important that the items are still in NEW condition. We want you to be satisfied and understand that not everything is going to fit exactly the way you'd hoped when you placed the order. Please send exchanges to:

Steinway Accessories
C/O Threds, Inc
10529 Lexington Drive
Knoxville, TN 37932.

Please include your name, address, order number, & phone number. Also, be sure to include which item(s) you want to exchange for.

Please note thate we will not accept exchanges if they are returned later than 15 days from the date you received the order.

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