Steinway Accessories & Apparel

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Shipping Information

SHIPPING INFORMATION

Shipping rates are calculated in real-time by UPS based upon the weight and destination of your order. You will be given a choice of all available UPS shipping methods and the applicable pricing during the checkout procedure.

All orders are shipped via UPS. We can not ship to PO/APO/FPO boxes. Please provide a physical shipping address in the checkout section

TRANSIT TIMES

These are the shipping methods we offer through UPS, and the standard transit times they represent.

** Note: Please allow up to 7 days for your order to be processed and shipped, as we custom produce many of our Steinway Merchandise products after your order is placed. The transit times below do not include this processing time.

Ground: 2 to 7 days average transit time, depending on location. US only. We are located in Knoxville, Tennessee. Standard ground shipping times range from 2-3 days in the Southeast, 3-4 days in Midwest and New England areas, and 4-6 days in the Western US. Ground shipping times are NOT guaranteed by UPS.

3 Day Select: 3 days transit time. US only.

2nd Day Air: 2 days guaranteed transit time. US only.

Next Day Air Saver: Next day air delivery, guaranteed by the end of day. US only.

Next Day Air: Next day air delivery, guaranteed by 12:00pm. US only.

Standard to Canada: 7 to 10 days average transit time, depending on location. Canada only.

Worldwide Expedited: 4 to 6 days average transit time. International orders only.

Worldwide Express: 2 to 3 days average transit time. International orders only.

Worldwide Express Plus: 1 to 2 days average transit time. International orders only.

INTERNATIONAL SHIPPING

Brokerage fees, taxes, and duty imposed by customs in your country can not be estimated. These charges will be your responsibility.

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